Terms & Conditions
Shipping rates are a subject to confirmation.
We have a money back guarantee however should you change your mind, product will be credited less the freight charge.
We may amend these Terms at any time without notice to you, and it is your responsibility to monitor this website for changes. Amendments will come into effect from the date they are published on this website. The updated version of these Terms will supersede all prior versions. You can view the most current version of these Terms at any time by visiting this page.
Products that we sell
Our products shown may be purchased online or at our distributors. See Distributor list on this website for details.
Products displayed on the site shopping areas can be purchased using the secure online MasterCard, Visa, American Express or Paypal transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.
No one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.
Prices of products may change, and all products are subject to availability;
We do not accept responsibility for any loss suffered as a result of reliance on the accuracy, adequacy, completeness or currency of information on this website.
We do not warrant that access to this website will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses, bugs or anything similar that may impact the functionality, accuracy and/or reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
You acknowledge that despite reasonable precautions on our part, there is a risk of unauthorized access to or alteration of your transmissions or data or of the information on your computer or this website. We do not accept any responsibility or liability for any losses that you may sustain as a result of any such activity.
Truckers Pride is also committed to honouring statutory conditions and warranties to the extent they are implied under the Consumer Guarantees Act 1993. This means we will assist you if goods:
- are or become faulty through no fault of your own;
- are not fit for a stated purpose or a purpose you made known to our sales staff;
- don’t match our description or sample; or
- have defects that were not obvious or we did not bring to your attention.
If the fault is minor or can be repaired then we may choose to repair the goods or give you a replacement. If the fault is serious or cannot be repaired then you can choose to have a refund, get a replacement or similar item or keep the goods but get some money back in compensation.
However, the goods must be returned within a reasonable period and you may be asked for proof of purchase. Keep your receipt as proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault. If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired. A store credit may be offered at our discretion.
Third Party Websites
We are not responsible for any information that does not originate directly from us, for any links we provide to third party sites (“Third Party Websites”), or for information or goods or services at or accessible from those Third Party Websites. This includes the content of third-party advertisements appearing on this website and links to Third Party Websites. These are provided for convenience only and may not remain current or maintained. The appearance of advertisements for third parties or links to Third Party Websites on this website is not to be construed as an endorsement, approval, recommendation or preference by us of the owners or operators of those Third Party Websites, or of any information, goods or services referred to or offered on those sites or otherwise posted on this website. Responsibility for any of that content rests solely with those third parties.
No links may be made to this website without our prior written consent. Applications for consent must be made to the Manager :
You must not:
- Use or attempt to damage, interfere with or introduce anything (including a virus, robot, spider, scraper or automated means) to this website or any network or system underlying or connected to it for any purpose, or act in any other way that compromises this website, the delivery of the Services, or any network or system underlying or connected to them;
- Use this website or any information or other material from this website, for any commercial purpose;
- Remove any copyright, trade mark or any other intellectual property notice from any material accessible on this website; or
- Copy, distribute, alter or tamper with in any way, or otherwise use, any material contained in this website (except as expressly permitted in these Terms).
Intellectual Property Rights
We and our licensors, as applicable, own all intellectual property rights in and to this website and the products and information displayed in it (including text, images, graphics, logos, layout, look-and-feel, animations, software, trademarks, trade names and other material underlying and forming part of this website and/or the Services.
Except where otherwise specified, any word or logo to which the “™” symbol is attached is a trademark, and any to which the “®” mark is attached is a registered trade mark. If you use our trademarks, you must include a statement attributing ownership of that trade mark to us. Any other trademarks we use are used with the permission of their respective owners.
Termination or Suspension
We may at any time and without notice:
- Change the format and content of this website and/or any Services;
- Stop providing, suspend or restrict your access to this website or any Service if you do not comply with any obligation you have to us (whether under these Terms or otherwise); or
- Stop providing or suspend the operation of this website and/or the Services (in whole or in part).
No such action will affect any of our rights or your responsibilities under these Terms or otherwise, including any disclaimer.
Information about you
We understand that as a visitor to our website, you may be concerned about your privacy and about any information that we gain about you online. We are committed to protecting your privacy and to complying with the Privacy Act 1993 (New Zealand). The following terms tell you how information about you is treated as you access and interact with this website.
If you visit an area of the website where you are not required to log on, to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our system will not record any personally identifiable information about you without your consent.
If you complete an online form on our website, the information that you enter on that form will only be collected if you actually submit the form to us. If you change your mind and do not submit the information, any information you have entered up to that point will not be collected by our system and will be discarded (note that if your browser has an “auto complete” function, it might automatically fill in the form again the next time you visit that page).
Any personal information that you actually submit to us using our website or in an e-mail will only be used for the following purposes:
if you choose to allow us to do so, to send you promotional or other information about us, our website, the Services or our products, or our partners’ products, either through e-mail, ordinary mail, or some other means;
- to conduct research about our website, the Services, stores, sales or our products;
- to allow us to personalise our website or Services for you;
- to process any request that you make; or
- For security purposes.
Your personal information will only be added to our customer database
If you provide us with personal information about you, you should advise us if the information changes, so we can update our records. You can either update it online or via Contact Us. We may contact you from time to time to check that information we hold is still accurate.
We may disclose personal information that we collect and retain about you to third parties but only for the purposes identified in these Terms or to which you have consented, or when we are required to do so by law. If we provide any contact details to our contracted suppliers who are responsible for processing our mail-outs, we require those suppliers to agree to use the information only to fulfil that purpose, and not to retain the details once that purpose has been fulfilled.
If you have accessed Third Party Websites through this website and if the operators of those Third Party Websites collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party Website from this website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You usually cannot be identified from the information that is shared. If you can be identified from this information, we will seek your consent before sharing the information.
Third Party Websites should contain their own privacy statements and the operators of those Third Party Websites are responsible for their own privacy practices.
We will save any e-mail that you send us, if we believe that we have a legal or business requirement to do so. We may monitor e-mail message content for security issues including where e-mail abuse is suspected.
If you have a dispute with us or want to know more about privacy issues in New Zealand, we encourage you to visit the New Zealand Office of The Privacy Commissioner’s website at www.privacy.org.nz
Each term of these Terms is separately binding. If for any reason any term is not effective or binding all other terms remain effective and binding.
If we do not exercise or enforce any right available to us under these Terms or otherwise arising at law or in equity, this does not constitute a waiver of those rights.
These Terms (and the provision of products and services by us) are governed by and to be interpreted solely in accordance with New Zealand law. In the event of any dispute arising in relation to these Terms or their subject matter, the New Zealand courts will have non-exclusive jurisdiction over such dispute.